Optional Checkout Add‑On Services Policy

We aim to deliver a pleasant and hassle‑free shopping experience for all our customers. To give you greater flexibility over your purchase, we offer optional extra services displayed during the checkout process.

1. Voluntary Optional Services

Please note that Shipping Protection and Tips are non‑mandatory services. These options come pre‑selected on the checkout page, but you can uncheck them before submitting your order if you do not wish to include them. Charges for these services will appear in your order total only when the pre‑selected options remain enabled.

• Shipping Protection: An optional service that covers your package against loss, damage or theft while in transit.
• Tip: A voluntary way to recognise the work of our order fulfilment and customer care teams.

2. Shipping Protection Coverage

If Shipping Protection stays applied to your order, you will be covered for qualifying issues that happen during shipment. For full coverage details, limitations and exclusions, please refer to our official policy page here:https://miranovaa.com/products/123123shipping-protection

3. Change‑of‑Mind & Refund Terms

Customer satisfaction is very important to us. If your order includes Shipping Protection or a Tip and you would like to opt out after placing the order, we provide a full refund for these service amounts with no further questions.

Refund requests will be processed right away, even when your package has already shipped. You are eligible for a full refund of these voluntary service fees whether the items were pre‑selected at checkout or you have simply changed your mind post‑purchase.

4. Get In Touch With Us

Should you need to request a refund for these add‑on services or have any questions, please contact our support team using the details shown on our Contact Us page:

• Text/SMS or Call: (610) 590-8516
• Email: support@miranovaa.com

Our support team is ready to assist you promptly to ensure a worry‑free shopping experience.